Traffic Info - Covid19
Temporary closure of all transportation in Greenland
Friday, March 20, will be the last day Disko Line can carry out passenger transport before the temporary closure of all transport from March 21 to April 8, 2020 applies.
As it is still unclear whether the temporary closure of the cargo can be extended, Disko Line automatically chooses to reimburse all the money to the passengers who should have traveled during the period.
You will have your travel refunded if the flight departure on your trip is canceled. All Disko Line tickets, from March 21 through April 8, will automatically be canceled and refunded. This will happen automatically, so you do not need to contact the Disko Line office. It can take up to 6 weeks for the money to be refunded.
- If your ticket is purchased through Disko Line's website, the money for the ticket will be automatically refunded. Do not contact customer service.
- If your ticket is purchased through Disko Line's office, you will be contacted about the transfer of the money to your bank. Don't contact customer service - they will contact you.
- If your ticket is purchased through a travel agent, contact your travel agent - the refund will be given to them.
Our office telephones ring constantly and therefore customer service is busy with all inquiries. We will therefore again request you to contact us by mail.
Contact should be made via INFO@DISKOLINE.GL
NOTE: To prevent the spread of infection, Disko Line's offices can only be contacted by telephone or by mail.