Irregularity may happen in case that we or our collaborators experience delays due to weather conditions, mechanical failure or the like. We always strive to solve this in the best possible manner and continue your journey according to the regulations drawn up by the Self Government. Those applies to Nanortalik, Narsaq, Qaqortoq, Narsarsuaq, Ilulissat, Qasigiannguit, Aasiaat and Qeqertarsuaq.

Please use the following flow charts to learn about your rights: 


  Irregularity handling for travellers in 2020



 Irregularity handling for travellers in 2021